Issue
Audible alarms not sounding when there are active alarms.
Workspace has multiple tabs for graphics navigation and a tab for Alarm View. If a user is not on the alarm tab when an alarm is activated, the audible alarm is not heard, and the user does not know that an alarm has been activated. The audible alarm works when the user navigates to the alarm tab.
Product Line
EcoStruxure Building Operation
Environment
- Building Operation WorkStation
- Building Operation WebStation
Cause
The Workspace content does not have an Alarm Pane added.
Resolution
Edit the Workspace to add an Alarm Pane to the Workspace content. If the user does not wish to display the Alarm View due to screen space etc., configure the Alarm Pane Default visibility to Hidden.
Note: Audible alarms are available in WebStation from 3.2 onward.
