Issue
Microsoft Outlook is not emailing alarms.
Product Line
Andover Continuum
Environment
- Continuum 1.XXX
- Microsoft Outlook 2XXX
Cause
The created Contact folder used by Continuum Alarms to send emails was not being shown first..
Resolution
- Open Microsoft Outlook
- Select Tools > Address Book
- Select Tools > Options
- Once opened, select "Show this address list first:" (It defaults to the Global Address List)
- Ensure the contact folder with the distribution list created for Continuum Alarms has been selected (Contact)
Also see online help: Email, Creating an Event Notification List
