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Video: UPS Downtime assessment
Assessments
View recommendations and insights in the UPS Score, UPS Load, Device Security, Alarm, and Active Lifespan Alarms assessments in EcoStruxure IT Expert
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Filter data by Location, Timeframe, Occurrence type, and Model.
Widgets display data for the selected location, timeframe, and other filters:
Power protection causes: Easily see what caused power protection occurrences including distortion, transient, high or low voltage, frequency, power problems.
Sub-location ranking: Graph of the selected location's direct sublocations that have the most occurrences. Up to five sublocations are shown.
Downtime occurrences: The UPS did not provide power to the load during a power outage.
View the number of Occurrences, the Average duration, and the Total duration.
Power Protection occurrences: The UPS provided power to the load during power outages and periods of high voltage, low voltage, or distorted input power.
View the number of Occurrences, the Average duration, and the Total duration.
Timeframe: Click to view a graph of the occurrences for the applied filters.
Download the assessment: You can download the assessment as a CSV report or a PDF.
Click the value in the Power protection or Downtime occurrences columns of the table to view details including start/end timestamps, occurrence durations, and causes.