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My newBN650M1 650VA wont add to device list

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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vmwarejim_apc
Crewman
Crewman
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5
221

My newBN650M1 650VA wont add to device list

This was originally posted on APC forums on 8/22/2016


I have a new BN650M1 

i created my profile and tested email received email. Then went to console to add the device to my currect device list. I see my discovered device but when i add it I get failed to apply the configuration prfoile to devicename

i see the ups in device manager and my user and password are known.

i am running windows 2012. I cant get it to work?


Accepted Solutions
vmwarejim_apc
Crewman
Crewman
0 Likes
0
221

Re: My newBN650M1 650VA wont add to device list

This was originally posted on APC forums on 8/22/2016


Thanks bill will give it a shot.

See Answer In Context

5 Replies 5
BillP
Administrator Administrator
Administrator
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221

Re: My newBN650M1 650VA wont add to device list

This reply was originally posted by Bill on APC forums on 8/22/2016


Hi,

The Back-UPS BN650M1 is compatible with PowerChute Personal Edition and that app does not include a e-mail feature. What software application are you setting up? 

vmwarejim_apc
Crewman
Crewman
0 Likes
0
221

Re: My newBN650M1 650VA wont add to device list

This was originally posted on APC forums on 8/22/2016


I setup powerchute business for 2012. I installed the agent and the powerchute server and the console.

Without the console will the software shut down the ups after a minute of power loss as I had configured?

i didnt know about a personal version

vmwarejim_apc
Crewman
Crewman
0 Likes
0
221

Re: My newBN650M1 650VA wont add to device list

This was originally posted on APC forums on 8/22/2016


So is there a personal version of powerchute that will work with my windows 2012?

BillP
Administrator Administrator
Administrator
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0
221

Re: My newBN650M1 650VA wont add to device list

This reply was originally posted by Bill on APC forums on 8/22/2016


Hi,

PowerChute Business Edition is not compatible with that Back-UPS. We have not tested Windows 2012 with Personal Edition but I think it will work. Here is a link to the product web page. 

http://www.apc.com/shop/us/en/categories/power/uninterruptible-power-supply-ups-/ups-management/powe...

Other options are to set up Windows native power options (see Kbase FA159653) or run APCUPSD

vmwarejim_apc
Crewman
Crewman
0 Likes
0
222

Re: My newBN650M1 650VA wont add to device list

This was originally posted on APC forums on 8/22/2016


Thanks bill will give it a shot.