My newBN650M1 650VA wont add to device list

Anonymous user · ‎2021-06-28

I have a new BN650M1

i created my profile and tested email received email. Then went to console to add the device to my currect device list. I see my discovered device but when i add it I get failed to apply the configuration prfoile to devicename

i see the ups in device manager and my user and password are known.

i am running windows 2012. I cant get it to work?

Anonymous user · ‎2021-06-28

Thanks bill will give it a shot.

See Answer In Context

BillP · ‎2021-06-28

Hi,

The Back-UPS BN650M1 is compatible with PowerChute Personal Edition and that app does not include a e-mail feature. What software application are you setting up?

Anonymous user · ‎2021-06-28

I setup powerchute business for 2012. I installed the agent and the powerchute server and the console.

Without the console will the software shut down the ups after a minute of power loss as I had configured?

i didnt know about a personal version

Anonymous user · ‎2021-06-28

So is there a personal version of powerchute that will work with my windows 2012?

BillP · ‎2021-06-28

Hi,

PowerChute Business Edition is not compatible with that Back-UPS. We have not tested Windows 2012 with Personal Edition but I think it will work. Here is a link to the product web page.

http://www.apc.com/shop/us/en/categories/power/uninterruptible-power-supply-ups-/ups-management/powe...

Other options are to set up Windows native power options (see Kbase FA159653) or run APCUPSD.

Anonymous user · ‎2021-06-28

Thanks bill will give it a shot.