APC UPS for Home and Office Forum
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
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Posted: 2021-06-29 01:40 AM . Last Modified: 2024-03-22 03:11 AM
I just purchased this HS for my network, after loading up the software, and logging into the device via firefox 3.5, I go to the configuration page (where you get to do the cool things like turn off power to outlets) and I get this message "Not found.
"
What gives? Do I need to hit the manual reset switch? I tried doing the "restore factory settings" still get the message.
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Posted: 2021-06-29 01:40 AM . Last Modified: 2024-03-22 03:11 AM
I cannot find a single browser for OS X that works with this ridiculous web interface. What ridiculous company would design a web interface that 1) cannot be upgraded, 2) isn't compliant with any sort of web standards and 3) only works with 1 browser on 1 platform.
It's a shame because the Back-ups HS is a useful product, but it seems APC just don't get the software side of things. Either that or they employ programmers who are still stuck in the 1990's.
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Posted: 2021-06-29 01:40 AM . Last Modified: 2024-03-22 03:11 AM
Welcome to the APC Forum Steve.
I just wanna ask if you have the latest Java update? If not you may want to try updating it by visiting -- [www.java.com] and click on Free Download.
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Posted: 2021-06-29 01:40 AM . Last Modified: 2024-03-22 03:11 AM
unfortunately, Firefox isnt a supported browser and that is why its not working. silly, i know.
Accessing a Back-UPS BH500INET / BH500NET via Firefox web browser shows an error message "Not found" and might show invalid characters on the web interface of the Back-UPS. Some features might not be available via Firefox.*
Please use Internet Explorer 6 or higher, to access your BH500INET / BH500NET web interface. The BH500INET / BH500NET has not been tested for, nor has it been designed for use with Firefox.*
Alternatively, especially for users with Linux, the web browser Opera can be used to access the web interface.*
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Posted: 2021-06-29 01:40 AM . Last Modified: 2024-03-22 03:11 AM
bingo. surprized they dont support firefox ... i mean c'mon its more popluar than internet explorer.
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Posted: 2021-06-29 01:40 AM . Last Modified: 2024-03-22 03:11 AM
I cannot find a single browser for OS X that works with this ridiculous web interface. What ridiculous company would design a web interface that 1) cannot be upgraded, 2) isn't compliant with any sort of web standards and 3) only works with 1 browser on 1 platform.
It's a shame because the Back-ups HS is a useful product, but it seems APC just don't get the software side of things. Either that or they employ programmers who are still stuck in the 1990's.
Link copied. Please paste this link to share this article on your social media post.
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