Back-UPS HS - Configuration screen error "Not found."

[nowwhatnapster_apc]

This was originally posted on APC forums on 8/13/2009

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I just purchased this HS for my network, after loading up the software, and logging into the device via firefox 3.5, I go to the configuration page (where you get to do the cool things like turn off power to outlets) and I get this message "Not found.
"

What gives? Do I need to hit the manual reset switch? I tried doing the "restore factory settings" still get the message.

[BillP]

This reply was originally posted by Jonathan on APC forums on 8/13/2009

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Welcome to the APC Forum Steve.

I just wanna ask if you have the latest Java update? If not you may want to try updating it by visiting -- [www.java.com] and click on Free Download.

[BillP]

This reply was originally posted by Angela on APC forums on 8/14/2009

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unfortunately, Firefox isnt a supported browser and that is why its not working. silly, i know.

Accessing a Back-UPS BH500INET / BH500NET via Firefox web browser shows an error message "Not found" and might show invalid characters on the web interface of the Back-UPS. Some features might not be available via Firefox.*

Please use Internet Explorer 6 or higher, to access your BH500INET / BH500NET web interface. The BH500INET / BH500NET has not been tested for, nor has it been designed for use with Firefox.*

Alternatively, especially for users with Linux, the web browser Opera can be used to access the web interface.*

[nowwhatnapster_apc]

This was originally posted on APC forums on 8/15/2009

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bingo. surprized they dont support firefox ... i mean c'mon its more popluar than internet explorer.

[BillP · Accepted solution]

This reply was originally posted by Jon on APC forums on 8/26/2011

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I cannot find a single browser for OS X that works with this ridiculous web interface. What ridiculous company would design a web interface that 1) cannot be upgraded, 2) isn't compliant with any sort of web standards and 3) only works with 1 browser on 1 platform.

It's a shame because the Back-ups HS is a useful product, but it seems APC just don't get the software side of things. Either that or they employ programmers who are still stuck in the 1990's.