Back-UPS 1000 BX1000M F06 Relay Warning Error

[BillP]

I purchased my APC Back-UPS 1000 (BX1000M) from Amazon NEW in February of this year 2018. Since then I have had 3 F06 Relay Error warnings, one last night at 3AM in the morning and one of the others about a month ago. Each time i remove the red  battery lead from the batttery, plug the power in, turn it on without battery, turn it off, unplug it and replace the red battery cable.  IS this UPS defective?  I don't have much of a load on this UPS, just a HDTV and a Intel NUC8i7HUK mini PC. The load shows < 100watts or around 15% max most of the time. Input and Output voltages are around 122-124v most of the time. This UPS is the only thing on the power outlet. Why do I keep getting these F06 errors? Is this UPS defective? What causes a F06 in the first place? Any help or assistance will be appreciated. TIA

[BillP · Accepted solution]

Hi Terry,

Can you please braindead the UPS. To do this follow this link: http://www.apc.com/us/en/faqs/FA158947/

If after trying this the error re-occurs, you should contact you local tech support (800-555-2725).

Regards,

Tom