Flashing Battery Icon

Anonymous user · ‎2021-06-28

Hi There,

I have a APC XS 1300 and it woke me at 2:00 in the morning with a sound that sounded like a printer that is out of paper. There is a flashing battery icon on the screen. Photo attached.

I suspect this must mean that I need a new battery for the unit? I'm not seeing anything in my manual.

Any help is appreciated. Thank you.

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Anonymous user · ‎2021-06-28

Yes, if memory serves me correctly, I bought a new battery and it solved the problem.

Best of luck.

See Answer In Context

Anonymous user · ‎2021-06-28

I have the same problem. Did you buy a replacement battery and if so did it cure the problem?

BillP · ‎2021-06-28

Hi Doug,

The flashing Battery icon indicates that the internal battery is no longer being detected. This will often happen for new units if turned on before the battery is connected internally. Additionally however, this may occur if the battery voltage drops below the pre-designated point of detection which is hard coded in the MCU. If no other fault indications are present, then the issue is likely nothing more than battery related. Do you know the approximate age of the unit and if youve replaced the battery in the past. The serial number should help us identify the age.

SecretSquirrel

Anonymous user · ‎2021-06-28

Yes, if memory serves me correctly, I bought a new battery and it solved the problem.

Best of luck.