BE-550G: No USB port - How to connect to Powerchute software

[Anonymous user]

I wish to disable the chirping when there's no power and the APU is running. I don't see any USB port on the APU. The RJ cable I have (I don't know what happened to the OEM) doesn't make any difference.

Any suggestions/solutions?

Thanks

[BillP]

Hi,

The proper cable can be purchased at one of our resellers. Examples CDW, Amazon. The part number is AP9827. Or you could contact local support and request cable 940-0127.  

The cable is USB to RJ50. 

[Anonymous user]

Thanks. But I just need to change the setting once (assuming it's even possible). I checked Amazon and the price is over $70 in my area. The cable costs more than a higher powered APU. At most, it should only be a few dollars. 

[BillP · Accepted solution]

Hi,

Have you contacted local support and asked about the cable? They may send you one free as a good will gesture. 

[MishaChat]

Hello,

I inherited a BK500BLK and, although it seems to work fine, it does not have a USB port for Power Chute use.  I really don't need the backup software but am curious if the unit is so old that it won't be very useful.  Any thoughts would be appreciated.

Thanks,

R. W. Hess