BE-550G: No USB port - How to connect to Powerchute software

Anonymous user · ‎2021-06-28

I wish to disable the chirping when there's no power and the APU is running. I don't see any USB port on the APU. The RJ cable I have (I don't know what happened to the OEM) doesn't make any difference.

Any suggestions/solutions?

Thanks

BillP · ‎2021-06-28

Hi,

Have you contacted local support and asked about the cable? They may send you one free as a good will gesture.

See Answer In Context

BillP · ‎2021-06-28

Hi,

The proper cable can be purchased at one of our resellers. Examples CDW, Amazon. The part number is AP9827. Or you could contact local support and request cable 940-0127.

The cable is USB to RJ50.

Anonymous user · ‎2021-06-28

Thanks. But I just need to change the setting once (assuming it's even possible). I checked Amazon and the price is over $70 in my area. The cable costs more than a higher powered APU. At most, it should only be a few dollars.

BillP · ‎2021-06-28

Hi,

Have you contacted local support and asked about the cable? They may send you one free as a good will gesture.