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Posted: β2024-10-11 03:43 AM
My APC UPS SRVP10KIL fell from the battery cage and shut down, I have done some checks, discovered no issues, ye the system is not coming ON. How do I resolve this please?
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Posted: β2024-10-11 05:56 AM
Based on what you stated up above the unit is obviously damaged. π€¦ββοΈ
Regardless, does the system power on? What LED / LCD indicators are present if at all?
Does the system make any sounds (beeps) now or relay clicks upon power up?
What is the current status of the power cord, battery connector, breaker?
Does this system have a EPO Protection Circuit connected to the system?!?
Provide the answers and photo of the unit top, bottom, sides, for review. π
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Posted: β2024-10-15 02:21 AM
The machine was completely idle, I have worked on the power board that got the power restored, but no voltage output
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Posted: β2024-10-15 03:02 AM
What are the answers to my questions up above?!?
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Posted: β2024-10-16 05:42 AM
Yes, the machine powers on now
All the LCD indicators are present
There's a beep and constant relay clicks
The power cords, battery connector and breaker are all fine
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Posted: β2024-10-17 07:11 AM
Speaking from an insurance / ISO / cUL position the hardware should be decommissioned and written off.
As it no longer meets any requirements relating to safety, electrical conformity, and manufacture specifications.
If the hardware is still under APC Warranty you could submit a RMA to see if the equipment can be repaired / replaced.
Regardless, this is a hard lesson to learn a UPS must be properly secured and mounted. π€¦ββοΈβΉοΈ
Let us know what happens and what you decide to do. π
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