my smart ups fail to switch on after beeng off for six months

[Anonymous user]

my smart ups fail to switch on after beeng off for six months

[BillP · Accepted solution]

Hi Kassian,

The battery charge might have drained completely and there is no sufficient voltage on the batteries to make the UPS to turn on. Can I know the exact model and serial number of the UPS, you can find this info in a white bar code label on the rear of the UPS. Please go through the below kbase articles about storing the UPS battery. 

Link 1: http://www.apc.com/us/en/faqs/index?page=content&id=FA158934&actp=search&viewlocale=en_US&searchid=1...

Link 2: http://www.apc.com/us/en/faqs/index?page=content&id=FA157479&actp=search&viewlocale=en_US&searchid=1...

Regards,

Vinay