APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Posted: 2021-07-07 10:33 PM . Last Modified: 2024-03-01 12:31 AM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-07-07 10:33 PM . Last Modified: 2024-03-01 12:31 AM
Hi,
I can't find a visio stencil for the part above, spent half an hour looking for one on the website and in visio cafe - is there one?
We bought from a reseller so don't have an APC support account.
many thanks,
Robert Duncan.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-07-07 10:33 PM . Last Modified: 2024-03-01 12:31 AM
Hi Robert,
All of our Visio stencils are here: https://www.apcc.com/prod_docs/results.cfm?DocType=Stencils&query_type=99&fam_id=&sku=
If you don't see what you need, you can contact our ESupport (esupport@apcc.com) and let them know what stencil you need and see if they can request it to be created for you. I don't see Smart-UPS RT 20kVA on there so I'd proceed with the ESupport option for any possibility of a stencil to be created.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-07-07 10:33 PM . Last Modified: 2024-03-01 12:31 AM
Hi Robert,
All of our Visio stencils are here: https://www.apcc.com/prod_docs/results.cfm?DocType=Stencils&query_type=99&fam_id=&sku=
If you don't see what you need, you can contact our ESupport (esupport@apcc.com) and let them know what stencil you need and see if they can request it to be created for you. I don't see Smart-UPS RT 20kVA on there so I'd proceed with the ESupport option for any possibility of a stencil to be created.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-03-21 01:23 PM
This Link does not work, please post a new one. FYI it shouldn't be this hard to get a visio stencil. Or I could just us Triiplite, they have them!
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.