Using PowerChute 9.x version to control 5 agents

[tlmapc_apc]

This was originally posted on APC forums on 4/2/2013

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Hello;

I am configuring a PowerChute 9.x Server which can manage all my other 5 agents on LAN (including the PowerChute Server itself), all 5 agents are sharing the single UPS SmartUPS 3000 RM-XLS model UPS unit.  Here is my scenario..

Server A - PowerChute 9.x Server (Business Edition)

Server B, C, D - PowerChute 9.x agents.

Server E - PowerChute 9.x agent

Server A,B,C,D are Windows 2003 servers and the Server E is a Linux server.

There is no network management card on UPS unit, so I am connecting the UPS unit to Server A with the provided RS-232 cable.  The Server A can see the UPS unit.

When I installed the PBE agent on Server B, it was asking the port connecting to UPS, so I just picked the RJ45 and telling the setup program that it is using a shareing UPS unit.  (I am not sure, if this is the correct pick).  If not, what should I pick?

When I add the Device to the Server, I got "failed to apply the configuration profile" message, I checked the network card binding on server, it is on the top already, and I can ping the agent from server and I can telnet port 3052 and 2161 on problem server, no firewall installed on this agent.

1. I want to know, what connection port should I pick when install the agent on the agent server, because I want to manage them from the PowerChute server only.  There is only one UPS unit which is physically connected to PBE server with RS-232 cable.  All other agent servers are protected by the same UPS unit.

2. Why I cannot add the agent to the Device List.

Thanks

[BillP]

This reply was originally posted by Angela on APC forums on 4/2/2013

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Each server needs to have a physical serial connection to the UPS for this to work properly ("this" being multiple server shutdown with PowerChute Business Edition). It sounds like you only have one serial cable connected between A and your UPS. You would need to pursue a Share UPS solution or a management card solution to give you more serial ports. This solution tends to be more clunky and sometimes more costly than a network management card.

We first need to make sure your UPS model is compatible with our Share UPS devices as some newer models are now.

Can you please verify the SKU of your UPS from the white sticker on the back before we move forward? If the Share UPS is not compatible, you'd have to use the network management card and powerchute network shutdown as your solution to shut multiple servers down connected to one UPS.

[tlmapc_apc]

This was originally posted on APC forums on 4/2/2013

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Hi;

this is a SUA3000RMXLS3U with one battery pack.

[tlmapc_apc]

This was originally posted on APC forums on 4/2/2013

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http://www.apc.com/resource/include/techspec_index.cfm?base_sku=SUa3000rmxl3u

[tlmapc_apc]

This was originally posted on APC forums on 4/2/2013

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Because this UPS come with USB port, can I use a USB hub to connect it with multiple servers?

[BillP]

This reply was originally posted by Angela on APC forums on 4/3/2013

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OK, this UPS supports the AP9207 Share UPS. And no, you cannot use a USB hub. Serial is the only option or network management card with powerchute network shutdown.

[tlmapc_apc]

This was originally posted on APC forums on 4/3/2013

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thanks!  I know the PowerChute network shutdown is a free download but do I need any license to work together on each agent.

[BillP]

This reply was originally posted by Angela on APC forums on 4/3/2013

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The only thing you'll need to pay for if your UPS did not come with one is the UPS Network Management Card. There is no "console" like there is with powerchute business edition. You'd just log into each powerchute network shutdown client via a web page and manage them from there.

You'd want to verify here that all of your operation systems are supported just incase -> http://www.apc.com/wp/?um=200

[tlmapc_apc]

This was originally posted on APC forums on 4/3/2013

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Subject to my searching the AP9630 is the management card for my UPS, correct?

[BillP]

This reply was originally posted by Angela on APC forums on 4/3/2013

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AP9630 or AP9631 (depending on the features you want) will work. Your UPS will also support our older management card models if you'd like, they just are not actively developed on anymore but you could get a deal on a used one - AP9617/AP9618/AP9619 are those SKUs. They would work for what you're trying to do as well.

I'd recommend AP9630 or AP9631 just so you can take advantage of bug fixes, enhancements, new features, etc as they are the current products.

[tlmapc_apc]

This was originally posted on APC forums on 4/3/2013

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thx for all your response.

[BillP · Accepted solution]

This reply was originally posted by Angela on APC forums on 4/3/2013

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you're very welcome.