Unintentionally shutdown of outlets Smart-UPS SRT 2200

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This was originally posted on APC forums on 5/13/2020

Hello,all.

I have a problem with my Smart-UPS SRT 2200. The UPS works normally on line and on battery, but sometimes it turning off both outlet groups without any visible reasons. In logs I find "Switched outlet group 1, Outlet Group 1, has been commanded to turn off, sequenced. 0x0174 Switched outlet group 2, Outlet Group 2, has been commanded to turn off, sequenced. 0x0174", but I didn't schedule any shutdowns.

The full log file is attached to this message.

Thank a lot for help!

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Unintentionally shutdown of outlets Smart-UPS SRT 2200

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Unintentionally shutdown of outlets Smart-UPS SRT 2200

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