Smart UPS SRT 3000: Internal Hardware Fault

[Ryanchan0629_apc]

Dears,

We bought a Smart UPS SRT 3000 (S/N

[BillP · Accepted solution]

Ryan,

Sorry for the inconvenience.

You can try to clear the error by resetting the UPS.

For SMC, SMT, SMX, and SRT Units:
1) Turn off and unplug UPS from wall
2) Disconnect Battery
3) You may hear an audible "click" from the UPS.
4) Reconnect battery, plug unit back in the wall, and turn UPS back on

If resetting the UPS does not clear the error the UPS will require replacement. Please contact local technical support and they will assist you.

Again, sorry for the inconvenience.