UPS ask battery replacement after replacement

[Anonymous user]

Hi all,
Inside company server room there is this UPS: "Smart-UPS SRT 6000"
It started two weeks ago to ask us (via e-mail notification) to replace UPS battery.

The error message is "Battery needs replacement. Order replacement battery, APCRBC140, for the internal pack, cartridge 1."
We ordered APCRBC140 battery replacement and I installed it two days ago.
I confirmed, using LCD panel, that I replaced battery and I typed replacement date.

It is very strange but the system continue to ask us battery replacement as you can see in the picture!

6HvuqhKEirGFaVhjSmF4kA%3D%3D&Rest-Api-Key=d3Bhc3F1aWw6NjM3MzU2MWEtNzYzMC00OTc5LTkyMTAtOTJjYTU0NGEwZWFl.png

You can see the correct installation date from web gui too (two days ago)DACJHgc%2B0QfoFRIgnD%2FIkg%3D%3D&Rest-Api-Key=d3Bhc3F1aWw6NjM3MzU2MWEtNzYzMC00OTc5LTkyMTAtOTJjYTU0NGEwZWFl.png

What can I do? I need to remove this error message because I replaced battery and their health is good.

Thanks for your help!

Federico

[Anonymous user · Accepted solution]

Hi all,
These morning I restarted just the Management Interface from

Control > Network > Reset/Reboot.

Now all it seem to be good!

Thanks

Federico