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Posted: 2023-12-1111:56 AM
UPS Network Management Card 3 NIC Flapping
We've just purchased a set of new Smart-UPS 750 (SMTL750RM2UC) with the "UPS Network Management Card 3" (AP9640). The NIC is constantly flapping. Based on reviewing some of the APC posts, this appears to be a common issue that can be fixed with a firmware upgrade? However, after scouring the support pages, the firmware file is nowhere to be found. Can anyone shed some light on this?
Best I have been able to come up with is the "Network Management Card 3 (NMC 3) for Smart-UPS Firmware v3.0.0.12 Release Notes". Just a PDF, no download or firmware upgrade process provided. The network adapter shipped with firmware version v2.0.0.5.