Ask our Experts
Didn't find what you are looking for? Ask our experts!
Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation
Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively. Register now to secure your spot!
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Search in
Free
EnglishStrengthen your foundational knowledge in Data Centers for free, enroll in this path today and start your learning journey!
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-12-11 11:56 AM
We've just purchased a set of new Smart-UPS 750 (SMTL750RM2UC) with the "UPS Network Management Card 3" (AP9640). The NIC is constantly flapping. Based on reviewing some of the APC posts, this appears to be a common issue that can be fixed with a firmware upgrade? However, after scouring the support pages, the firmware file is nowhere to be found. Can anyone shed some light on this?
Best I have been able to come up with is the "Network Management Card 3 (NMC 3) for Smart-UPS Firmware v3.0.0.12 Release Notes". Just a PDF, no download or firmware upgrade process provided. The network adapter shipped with firmware version v2.0.0.5.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-12-13 11:05 AM
Go to
https://www.apc.com/us/en/download/software-firmware/ and download Network Management Card 3 (NMC3) Firmware v2.5.0.6 for Smart-UPS with AP9640/41/43. That is the latest released version for the Smart-UPS.
Link copied. Please paste this link to share this article on your social media post.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.