UPS: Lost the local network management interface-to-UPS communication.

[NikSpasov]

Hi

I have alerts about fifteen times a day from my UPS like the following:

Can somebody tell me what the problem is?

thanks!

Nik

UPS: Lost the local network management interface-to-UPS communication.

Name : apcEAB1C0
Location : Unknown
Contact : Unknown

https://apcEAB1C0
https://10.14.10.5

https://[FE80::2C0:B7FF:FEEA:B1C0] (Local) https://[]

Serial Number : ZA1521008773
Device Serial Number : NA
Date : 01/24/2022
Time : 16:01:46
Code : 0x0102

Critical - UPS: Lost the local network management interface-to-UPS communication

UPS: Restored the local network management interface-to-UPS communicat

Name : apcEAB1C0
Location : Unknown
Contact : Unknown

https://apcEAB1C0
https://10.14.10.5

https://[FE80::2C0:B7FF:FEEA:B1C0] (Local) https://[]

Serial Number : ZA1521008773
Device Serial Number : IS1305006271
Date : 01/24/2022
Time : 16:01:58
Code : 0x0101

Informational - UPS: Restored the local network management interface-to-UPS communication.

[TonKei]

Hi Nick

There are multiple root causes for this notification.

I wonder if you would be able to supply the support file from the NMC?

You can generate it by logging on to the web interface and navigate to [About] -> [Support] and choose "Generate Logs". The relevant text files are then gathered into a .tar ball that you can download from the card.

At the very least I will need the event.txt and the config.ini, but there might be relevant info in the rest of the files as well.

Best regards

Tonny