Symmetra-PX - Compatible Battery Cartridges

[BillP]

This question was originally posted by Mike on APC forums on 1/3/2016

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We have a Symmetra-PX SY48K48H (Australia 415V-3P) all-in-one that is fully populated with SYBTU2-PLP battery cartridges.

This connected to a SYCFXR48 battery frame which is partially populated with SYBTU2-PLP battery cartridges.

I have access to multiple sets of SYBJTU1-PLP battery cartridges, from another UPS, sufficient to allow full population of the battery frame.

However, I can see that SYBJTU1-PLP is a Japan spec cartridge, and have no idea of the difference with the SYBTU2-PLP cartridge.

Questions:
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1. Would the SYBJTU1-PLP cartridges be compatible with our UPS and/or Battery-Frame ?
2. Could I mix SYBJTU1-PLP in the frame with existing SYBTU2-PLP cartridges ?

[wayneups_apc · Accepted solution]

This was originally posted on APC forums on 1/13/2016

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My experience is only the same battery cartridge works.  

I've tried installing SYBTU1-PLP in an SYCFXR48 battery frame and the UPS will go into alarm stating bad battery.

I'm based in Australia, which state are you from? I've access to some SYBTU2-PLP cartridges.