Symmetra LX 16000 and Continuous Self Test Started alerts

Notifications

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

Invite a Co-worker

Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.

Send Invite Cancel

Top Experts

User

Count

5060

196

112

108

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague

Back to APC UPS Data Center & Enterprise Solutions Forum

500

Link copied. Please paste this link to share this article on your social media post.

Have a Symmetra LX 16000 that has been bulletproof for us for many years and this week gremlins took over. Nothing changed when this kicked into high nuttiness.

First - getting Self Test Started alerts at all hours of the day and night without completion. Sometimes within 5 minutes of each other, about 5 -10 a day. Electrician came and tested the line inbound from the power company and all looks fine and dandy.

Next - One of the SYPM4KP power modules (not batteries) is now clicking sporadically. Replacement on the way to isolate it and pull it offline and see if the errors go away. Nothing in the logs / NMC says it's bad.

Also - One of the batteries isn't showing vital stats like serial and whatnot but all say Good for status so that may just be a bug.

Last - Bought and installed a v2 NMC to see if any more info could be gleaned from the interface but just a log filled with Starting Self Test notices and no other errors.