SmartUPS zero day firmware question

captainkirk · ‎2022-03-11

we have several of the SMC1000C and 1500C UPS, are they susceptible to the published hack, and if so, where can you get the updated firmware?

currently none of my SmartUPS show any newer firmware available.

Shaun · ‎2022-03-11

Hi @captainkirk (never thought I'd say that!)

I'd defer to the security notification for a list of affected firmware versions - SEVD-2022-067-02

We also have two kbase articles that may help:

FA279197 – new Firmware Upgrade Wizard 4.3 released

FA170679 – new FW files available for upgrade via the NMC

captainkirk · ‎2022-03-11

thanks for that. is there a reason I do not see any of the firmware upgrades available from the smartconnect cloud?

most of these are at remote sites, and we have always upgraded firmware remotely. all of mine are on 4.1, but do not show any firmware upgrades available, as they have done in the past when one was out.