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Posted: 2022-03-09 12:02 PM
Hello Everyone,
I did a search for "No UPS Found" and found several issues resolved with either reloading the firmware, rebooting or selecting the wrong firmware. None of those seem to apply here.
I have a Smart UPS that I believe is configured properly with the proper firmware. I was attempting initial configuration of the card that was never setup previously and noticed the "No UPS Found error" I used Datacenter Expert to select and upgrade the software as I have with a few other UPSes successfully. from v6.x to v7.0.4 as below. The "No UPS Found" error still persists.
Anyone have some advice here?
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Posted: 2022-03-10 01:29 PM
I suggest you manually flash the firmware. See Schneider Electric FAQ http://www.apc.com/us/en/faqs/FA156047
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