Smart-UPS RT 6000 XL - Recent warnings

[Anonymous user]

Greetings,

One of our UPS's, the Smart-UPS RT 6000 XL, since today morning, ( 09/01/2012) , started to write these warnings in the log file:

09.01.2012 09:44:16 UPS: A discharged battery condition no longer exists.
09.01.2012 09:44:16 UPS: The load exceeds 100% of rated capacity.
09.01.2012 09:44:16 UPS: In bypass in response to an internal hardware fault.
09.01.2012 09:43:28 UPS: The battery power is too low to support the load; if power fails, the UPS will be shut down immediately

and also these:

09.01.2012 09:58:38 UPS: A discharged battery condition no longer exists.
09.01.2012 09:58:38 UPS: The load exceeds 100% of rated capacity.
09.01.2012 09:58:38 UPS: In bypass in response to an internal hardware fault.
09.01.2012 09:57:30 UPS: The battery power is too low to support the load; if power fails, the UPS will be shut down immediately.
09.01.2012 09:54:52 Environment: A fault no longer exists for integrated Environmental Monitor Output Relay (Int Relay at Int Relay Location).
09.01.2012 09:54:48 UPS: The load no longer exceeds 100% of rated capacity.
09.01.2012 09:54:47 UPS: No longer in bypass.
09.01.2012 09:54:21 Environment: A fault exists for integrated Environmental Monitor Output Relay (Int Relay at Int Relay Location).


In the afternoon:

09.01.2012 14:30:15 UPS: Passed a self-test.
09.01.2012 14:30:00 UPS: Started a self-test.

In the main page, I don't see any alarm (See attached file) . So I'm a little worried if the battery is gone bad.
Any help is appreciated

Cheers

[BillP]

hello,

in order for us to better analyze, can you get us config.ini, data.txt, and event.txt from the network management card? directions are here -> http://nam-en.apc.com/app/answers/detail/a_id/9321

thanks

[Anonymous user]

Thank you kindly for your fast reply.
Attached files as requested.

Cheers

" Edited: Sorry. The config.ini and data.txt contain some confidential network information. Is there any other way to let you check those logs"? Email maybe?
Cheers

Message was edited by: sandroasantos

[BillP]

yes, i will PM you my email and you can email them.

[BillP]

ok, i have your logs. what i am seeing is that the data log is recording large rises in % wattage out. can you let me know what you have attached to the UPS? is there something that powers on/off once in a while that has a large in rush of current? or that is attached to the UPS output and you are unaware? also, if you have PDUs attached (power strip type) maybe someone is coming in and uses those outlets unknowingly. it seems to be happeneing each day around 9:45 and maybe other random times.

i think the UPS keeps getting overloaded and because of this, it goes to bypass because the load is greater than 100% for a certain amount of seconds.

i think the first step is to investigate what is connected and what can be turning on between 9-10am. see if you find anything there. i see no reason why this alarm is not legitimate.

i also think you have an overload or bypass fault that is mapped to activate the environmental relay? I am referring to: Environment: A fault no longer exists for integrated Environmental Monitor Output Relay (Int Relay at Int Relay Location).

i verified that in your config.ini OutputRelaySwitchMapping1=enabled:onBat,lowBat,badBat,lostComm,noOutVolt,overLoad,inBypass,fault so that's why that is coming up.

[Anonymous user · Accepted solution]

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637/5000

Good day, I have a similar problem and I do not know what the cause is, I have the following log:

The UPS works normally. There are no alarms.

UPS is online.



Recent events of the device
Date Time Event
03/26/2018 09:24:41 UPS: Passed a self-test.
03/26/2018 09:24:25 UPS: Started a self-test.
03/23/2018 17:01:33 UPS: a discharged battery condition no longer exists.
03/23/2018 17:01:30 UPS: the battery power is too low to withstand the charge; If the power fails, the UPS will shut down immediately.
03/23/2018 16:56:41 UPS: a discharged battery condition no longer exists.