Smart UPS 3000RM dead?

[Anonymous user]

Hello,

I have 2 Smart UPS 3000 Rackmount units that have suddenly become dead.

Both of them:

-Have new batteries
-Were working fine last week
-Have sensitivity led off
-Emits no sounds / beeps
-Have no leds lighting anywhere

Could someone help me find out what is causing this, I have tried changing the batteries, without success. Their incoming power lines are working fine..

Is there a fuse or something that I would need to change inside the case?

Thanks for help,

-fred

[Anonymous user]

Yes, we have had a power outage last week, but since these 2 units were installed in the rack and did not have any servers connected to them, I didn't notice if they were still working after the outage.

They are on 2 different circuits.

I just tried to cold start both of them, didn't work.

Any other ideas?

Thanks for your help.

-fred

Message was edited by: metalfred

[BillP]

Did you hear any beeps at all?

You mentioned "trying to change the batteries" - what does that mean? Are you able to swap in some batteries from known working units?

[Anonymous user]

No beeps at all, nothing.

I have a spare battery pack, I have put it inside one of the 2 failing units and it didn't change anything. Still no beeps / leds.

I could try batteries from known working units yes, that would take some time, but I know the spare batteries are working fine. I have checked their voltage with a voltmeter.

-fred

[BillP]

Presence of voltage does not necessarily guarantee a working battery.

Guess it might be time to look into a Trade-UPS then...

[Anonymous user]

I will try pulling out batteries from another working smart-ups 3000 and install them inside a failing one.

I will let you know.

Thanks again.

-fred

[Anonymous user]

Well, it does not work.

I have installed a 100% working battery pack pulled out from a working smart-ups 3000 rm and when installed inside one of the failing unit, still no leds / beeps / nothing.

Is it completely dead ? Should I just buy a new / refurbished one?..

Thanks

-fred

[BillP]

Probably. I would presume they took a surge or something during your storm and sacrificed themselves.

[Anonymous user]

Hello,

I have 2 Smart UPS 3000 Rackmount units that have suddenly become dead.

Both of them:

-Have new batteries
-Were working fine last week
-Have sensitivity led off
-Emits no sounds / beeps
-Have no leds lighting anywhere

Could someone help me find out what is causing this, I have tried changing the batteries, without success. Their incoming power lines are working fine..

Is there a fuse or something that I would need to change inside the case?

Thanks for help,

-fred

[Anonymous user · Accepted solution]

hehe Thanks for your help buzz, really appreciated.

-fred