Smart-UPS 1500VA - Blowing fuses

Anonymous user · ‎2021-06-29

Hi,

We've got a SU1500VA which seems to be blowing fuses on either the input power cable or the main distribution board. I had to go to site yesterday to replace the input power cable due to a blown fuse and this this evening it's blown at the distribution box.

Is there anything I can do to find out if it's the UPS that's blowing the fuse or something else? The UPS is only 7 months old.

Thanks,

Message was edited by: buttino

BillP · ‎2021-06-29

is there any load attached to the UPS when you are reconnecting it? I'd make sure you rule out an attached piece of load to the UPS as the issue.

if there is no load, then maybe there is a short some place but if that is the case, and the UPS is only 7 months old, you should be able to get a warranty replacement.

See Answer In Context

Anonymous user · ‎2021-06-29

Load is currently at 34%, there's a HP server attached, phone system and a couple of routers/modems so nothing particularly heavy.

Going to call APC to see what they suggest.

BillP · ‎2021-06-29

is there any load attached to the UPS when you are reconnecting it? I'd make sure you rule out an attached piece of load to the UPS as the issue.

if there is no load, then maybe there is a short some place but if that is the case, and the UPS is only 7 months old, you should be able to get a warranty replacement.