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Posted: 2021-06-30 07:17 AM . Last Modified: 2024-03-07 11:16 PM
I was very surprised to receive a "Battery Discharged" notification earlier today from one of our older Smart-UPS 1500 units.
It has been working perfectly and had a couple of changes of batter. The last in March 2020.
Everything was fine until that unexpected notification. When I checked in PowerChute it said the batter charge was 5%! Yet how can this be when I received no other notifications. I know notifications about going on off batter are working fine, as are notifications such as "AVR Trim Actrive/No Longer Active". So why this sudden "battery discharged" without any warning?
First thoughts would be sudden overload. Yet the data log makes this even more mysterious.
This is the event log:
And this is the data log which is really puzzling:
Absolutely NOTHING going on before the batter suddenly drops from 100% to (as shown) 7% !!?!?!?
Anyone any ideas or thoughts as to what the hell is going on?
George
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Posted: 2021-06-30 07:18 AM . Last Modified: 2024-03-07 11:16 PM
It is really strange.
I've looked back through the data logs and the load occasionally going up to 19.5% is not that unusual. Never has it done that. Here is one from earlier in the same day, so I'm assuming it's just naturally variation in load due to stuff like hard drive access - it powers a server with a RAID 5 array of 15K drives and a QNAP 4 drive NAS box.
I'm just wondering if it is some strange transient battery fault.
I've a much newer APC SmarUPS which I'll swap over next time I'm on site - just in case. I might try and run a battery calibration test tomorrow. However, due to COVID we have staff on site at all sorts of odd times currently to maintain social distancing and keep projects going in our labs. So little opportunity for scheduled down time.
Thanks for your comments.
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Posted: 2021-06-30 07:17 AM . Last Modified: 2024-03-07 11:16 PM
Unusual as you'd expect a drop in battery voltage to accompany a drop in charge. I notice your load increased from 17% to 19.5% at the time, so possibly something switched on which briefly drew a lot of power when it was switched on, causing the UPS to recalculate its battery capacity?
I had an issue with an older SmartUPS 1400 XL where it wouldn't run off the battery if the load was over around 60%, and when I tried to do a self test or calibration it would briefly click the inverter on and off and then the battery would suddenly say 0% and then start "charging". When I removed some of the load and got it to start the inverter, it would go for 15 minutes on batteries that, when moved to a newer UPS, ran for an hour. So I'm not sure of the age of your UPS but if it's of similar vintage to my 1400XL then I'm not sure I'd really trust it!
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Posted: 2021-06-30 07:18 AM . Last Modified: 2024-03-07 11:16 PM
It is really strange.
I've looked back through the data logs and the load occasionally going up to 19.5% is not that unusual. Never has it done that. Here is one from earlier in the same day, so I'm assuming it's just naturally variation in load due to stuff like hard drive access - it powers a server with a RAID 5 array of 15K drives and a QNAP 4 drive NAS box.
I'm just wondering if it is some strange transient battery fault.
I've a much newer APC SmarUPS which I'll swap over next time I'm on site - just in case. I might try and run a battery calibration test tomorrow. However, due to COVID we have staff on site at all sorts of odd times currently to maintain social distancing and keep projects going in our labs. So little opportunity for scheduled down time.
Thanks for your comments.
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