Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively.Register now to secure your spot!
No serial connection (console) to SMT1000I
APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-3007:17 AM. Last Modified: 2024-03-0711:16 PM
No serial connection (console) to SMT1000I
Hello,
got a little problem with my APC SMT1000I ... i could not connect via console (putty) to the UPS. First i thought it is a problem with the serial cable, so i made my own. No success.
The serial connection itself seems to work, with the original cable and the DIY one... I can see the status in Powerchute Business and can control the outlets. After disabling the powerchute agent I can open the COM port, but there is nothing. I tried every baudrate and hit enter several times, but i do not get an answer.
Can someone provide any help ? Why can Powerchute communicate over serial but putty sees just nothing? What is the trick?
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-3007:17 AM. Last Modified: 2024-03-0711:16 PM
he Network UPS Tools (NUT) embedded in the console servers A Managed UPS is a UPS that is connected to the console server by serial or USB cable, No such pre-configuration is required for USB connected UPS.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-3007:17 AM. Last Modified: 2024-03-0711:16 PM
he Network UPS Tools (NUT) embedded in the console servers A Managed UPS is a UPS that is connected to the console server by serial or USB cable, No such pre-configuration is required for USB connected UPS.