Smart APC 1500 not go to on utility

BillP · ‎2021-06-28

My APC Smart 1500 not go to On utility when the power source back again. I have to press the power button to start the UPS.

Any one has an idea how to solve this issue.

Thanks

BillP · ‎2021-06-28

Hi Mohamed -

Can I get the exact model and serial number of your unit? Are you using any shurdown software like Powerchute Business Edition? If you have a Network Management Card installed could you provide the logs?

Thanks

Liam

See Answer In Context

BillP · ‎2021-06-28

Hi Mohamed -

Can I get the exact model and serial number of your unit? Are you using any shurdown software like Powerchute Business Edition? If you have a Network Management Card installed could you provide the logs?

Thanks

Liam