SUVT 10KVA

[BillP]

I have a SUVT10 KVA systems installed and working good since a year. Today morning there was an email from the system saying "Severe - UPS: Batteries discharged" and about 15 mins later another messagae as No longer discharged. Do I need to take any action or just self test of the UPS will do ?

[Anonymous user]

Check the log for a power event. If none is found, charge 24 hours, then do a runtime calibration through PowerChute. You'd only need to worry if the result isn't really good.

[TheNotoriousKMP_apc]

If you run a few consecutive self-tests, that will show if any batteries that may be suspect, are fully discharged. I would run three in a row to see what happens. Most of the time, the batteries just need to charge. Was there an on-battery event for a sustained period of time? Usually that causes something like this to occur.

[TheNotoriousKMP_apc]

Hello,

Throught either the PowerView or the Network Management Card, you should be able to depict the runtime. Therefore, if it's minimal, I would not initiate a third self-test. Since there were no On Batt events, we now can eliminate that as being a problem. How old are the batteries in the system?

[BillP · Accepted solution]

I have a SUVT10 KVA systems installed and working good since a year. Today morning there was an email from the system saying "Severe - UPS: Batteries discharged" and about 15 mins later another messagae as No longer discharged. Do I need to take any action or just self test of the UPS will do ?