SUA3000XLI + 3 X SUA48XLBP not working

Anonymous user · ‎2021-06-29

Hi 2 all,

We have a SUA3000XLI and we attached 3 X SUA48XLBP.

Now I have some questions:
How can we test the SUA48XLBP if they work ? I stopped the power and the SUA3000XLI remained with only 2 / 5 lines in just 10minutes.
How much does it take for 3 X SUA48XLBP to get loaded ? I let them connected for about 24h by now.
The power on the mail UPS has the total power of him + battery packs ? So if it it 2 / 5 lines is overall or only the UPS power ?

Thanks in advance,
Alin.

BillP · ‎2021-06-29

You don't necessarily need to do a calibration. These external batteries have no way to communicate with the main unit so you simply need to tell the ups(methods # 1 and #2) that you have 4 batteries total. Calibrations shouldn't be done unless absolutely necessary as they only drain your batteries and charge them back up. Once you update the software to show 4 batteries, you can let us know your runtime and load percentage. We can then confirm if the runtime is accurate.

See Answer In Context

Anonymous user · ‎2021-06-29

Ok, solved it.

If anyone has this problem, here is the solution:
1. Install PowerChute
2. Set 4 batteries
3. Leave it for charging 48h
4. Make the Battery Calibration ( from PowerChute )
5. Leave it for charging 24h
6. Make a Battery Test to test the attached battery status

BillP · ‎2021-06-29

You don't necessarily need to do a calibration. These external batteries have no way to communicate with the main unit so you simply need to tell the ups(methods # 1 and #2) that you have 4 batteries total. Calibrations shouldn't be done unless absolutely necessary as they only drain your batteries and charge them back up. Once you update the software to show 4 batteries, you can let us know your runtime and load percentage. We can then confirm if the runtime is accurate.