SUA2200 reporting it a Smart-UPS 500 and 24volt not 48volt

[Anonymous user]

SUA2200 reporting it a Smart-UPS 500 and 24volt not 48volt,

below unit 1 is working fine ,, unit 2 is reporting it's a ups500

seems to be a logic prob, inverter fuction working on battery

wont switch to line reporting no volts (false)

i can't seem to change voltage with g +- in terminal

or model string with ^A +- in treminal, z no effect

sorry using linux no  powershute

is there a key combo in terminal

to change model string back to Smart-UPS 2200 ??

   sorry or the long post

[UNIT 1 sua2200] working fine

UPS Status: 08

Line quality: FF

Reason for last transfer to batteries: S

Self-Test Status: NO

Line Voltage: 122.4

Line Voltage Max: 122.4

Line Voltage Min: 121.6

Output Voltage: 122.4

Batt level percent: 100.0

Batt voltage: 55.35

UPS Load: 000.0

Line freq: 60.00

Runtime left: 0095

UPS Internal temp: 016.6

Dip switch settings: NA

Register 1: 00

Register 2: 00

Register 3: 00

Sensitivity: H

Wakeup delay: 000

Sleep delay: 090

Low transfer voltage: 106

High transfer voltage: 127

Batt charge for return: 00

Alarm status: 0

Low battery shutdown level: 02

UPS Name: 2200_1

UPS Self test interval: 336

UPS manufacture date: 11/16/04

UPS serial number: JS0447004854

Date battery replaced: 11/16/04

Output voltage when on batteries: 120

Nominal battery voltage: 048

Percent humidity: NA

Ambient temperature: NA

Firmware revision: 654.12.D

Number of external batteries installed: 000

Number of bad batteries installed: NA

UPS model as defined by UPS: Smart-UPS 2200

UPS EPROM capabilities string: uD43127130133136uA43108110112114uI43253257261265uM43225229233237lD43106103100097lA43092090088086lI43208204200196lM43182178174170e47200153045607590oD13120oA13100oI33230240220oM13208s431HMLq4820205081114172023p483090180270360450540630000k4310TNr483000060120180240300360420E443336168ON OFF

The EPROM string is 286 characters long!

---------------------------------------------------------------

[UNIT 2 sua2200] reporting model 500

UPS Status: 10

Line quality: 00

Reason for last transfer to batteries: S

Self-Test Status: OK

Line Voltage: 000.0

Line Voltage Max: 000.0

Line Voltage Min: 000.0

Output Voltage: 120.1

Batt level percent: 031.0

Batt voltage: 23.89

UPS Load: 000.0

Line freq: 60.00

Runtime left: 0029

UPS Internal temp: 013.9

Dip switch settings: NA

Register 1: 00

Register 2: 00

Register 3: 00

Sensitivity: H

Wakeup delay: 000

Sleep delay: 090

Low transfer voltage: 106

High transfer voltage: 127

Batt charge for return: 00

Alarm status: 0

Low battery shutdown level: 02

UPS Name:

UPS Self test interval: 336

UPS manufacture date:

UPS serial number:

Date battery replaced:

Output voltage when on batteries: 120

Nominal battery voltage: 024

Percent humidity: NA

Ambient temperature: NA

Firmware revision: FWD

Number of external batteries installed: 000

Number of bad batteries installed: NA

UPS model as defined by UPS: Smart-UPS 500

UPS EPROM capabilities string: uD43127130133136uA43108110112114uI43253257261265uM43225229233237lD43106103100097lA43092090088086lI43208204200196lM43182178174170e47200153045607590oD13120oA13100oI33230240220oM13208s431HMLq4820205081114172023p483090180270360450540630000k4310TNr483000060120180240300360420E443336168ON OFF

[BillP · Accepted solution]

This is outside the scope of APC/Schneider Electric Technical support but if anyone else wants to chime in and help and provide instructions to use at their own risk, please feel free to do so.