Runtime calibration management device.entry in logs is confusing....

[BillP]

Ive performed many runtime calibrations on various APC UPS's, as the company I am with owns atleast 500+ of them.  This one however gave me a different log entry I had not seen before.

 12/06/2016    23:34:10    UPS: Runtime calibration management device.
 12/06/2016    23:28:15    UPS: Started a runtime calibration.
 12/05/2016    20:13:28    UPS: Runtime calibration management device.
 12/05/2016    20:07:45    UPS: Started a runtime calibration.

What does the bold entry mean?  Normally at the end of the calibration a different messages is seen.

[BillP · Accepted solution]

Hello Jimmy, 

I am looking into this issue. What UPS is this? What is the firmware on the NMC?

Thanks,
Shanon

[BillP]

Model:     Smart-UPS 2200
Serial Number:     JS1051016097
Firmware Revision:     UPS 06.3 / MCU 11.0 / UBL 08.1 / MBL 11.0 (ID18)
Manufacture Date:     12/17/2010
 Apparent Power Rating:     2200 VA
Real Power Rating:     1980 W

Hardware Factory
Model Number:     AP9630
Serial Number:     ZA1323018956
Hardware Revision:     05
Manufacture Date:     06/08/2013
MAC Address:     00 C0 B7 B3 E0 91
Management Uptime:     2 Days 2 Hours 17 Minutes

Application Module
Name:     sumx
Version:     v5.1.7
Date:     Dec 1 2011
Time:     13:01:45

APC OS (AOS)

Name:     aos
Version:     v5.1.7
Date:     Nov 22 2011
Time:     09:53:57
    
APC Boot Monitor
Name:     bootmon
Version:     v1.0.2
Date:     Jan 21 2010
Time:     13:35:57       
      

[BillP · Accepted solution]

The management card works just fine in other UPS, fyi no issues.  This one I think just has bad battereies, but that particular message I have never seen before.

[BillP]

Hey Jimmy, 

Thanks for the info, what you gave me cleared things up, since after a little digging, I found this was an issue with older UPS models reporting the improper event when a runtime calibration is completed and passed. It was fixed a few years ago with a later revision of UPS firmware - I don't remember the SmartUPS firmware matrix, but the bug log has the resolved version as UPS 08.2.

Thanks,

Shanon

[BillP · Accepted solution]

Did as requested, no issues, new sw took, whole new interface.  Re ran calibration test, result :

12/08/2016  14:14:38  Device  UPS: Runtime Calibration stopped, unknown result.
12/08/2016  14:09:26  System  Web user 'upsmgr' logged out from10.226.0.8.
12/08/2016  14:03:16  Device  UPS: Runtime Calibration started by management device.

12/08/2016    14:32:23    upsmgr    Web user 'upsmgr' logged in from 10.226.0.8.    0x0015
12/08/2016    14:14:38    Device    UPS: Runtime Calibration stopped, unknown result.    0x0124
12/08/2016    14:09:26    System    Web user 'upsmgr' logged out from 10.226.0.8.    0x001F
12/08/2016    14:03:16    Device    UPS: Runtime Calibration started by management device.    0x0123
Interval is set to 10 mins fyi,.....

Date    Time    Vmin    Vmax    Vout    Iout    %Wout    %out    FrqOut    %Cap    Vbat    Tups

12/08/2016    17:04:36    118.00    118.80    118.80    3.50    19.50    18.19    60.00    100.00    54.78    +23.80    
12/08/2016    16:34:36    118.80    118.80    118.80    3.50    19.50    18.19    60.00    100.00    54.78    +23.80    
12/08/2016    16:04:36    118.80    118.80    118.80    3.50    19.50    18.19    60.00    100.00    54.78    +23.80    
12/08/2016    15:34:35    118.80    118.80    118.80    3.50    19.50    18.19    60.00    83.00    54.78    +23.80    
12/08/2016    15:04:35    118.00    118.80    118.80    3.34    19.50    17.50    60.00    60.00    54.78    +23.80    
12/08/2016    14:34:35    118.00    120.89    118.00    3.50    19.50    18.19    60.00    37.00    53.44    +22.89    
12/08/2016    14:04:35    118.80    120.19    120.09    3.34    19.50    18.19    60.00    49.00    47.78    +21.59    
12/08/2016    13:34:35    118.80    118.80    118.80    3.50    19.50    18.19    60.25    100.00    54.25    +21.59    
12/08/2016    13:04:35    118.80    118.80    118.80    3.50    19.50    18.19    60.00    100.00    54.25    +21.59    

apc>about
E000: Success
Hardware Factory
---------------
Model Number:           AP9630
Serial Number:          ZA1323018956
Hardware Revision:      05
Manufacture Date:       06/08/2013
MAC Address:            00 C0 B7 B3 E0 91
Management Uptime:      2 Days 3 Hours 39 Minutes

Application Module
---------------
Name:                   sumx
Version:                v6.4.6
Date:                   Nov  2 2016
Time:                   17:19:16

APC OS(AOS)
---------------
Name:                   aos
Version:                v6.4.6
Date:                   Oct  6 2016
Time:                   17:46:25

APC Boot Monitor
---------------
Name:                   bootmon
Version:                v1.0.8
Date:                   Apr  8 2014
Time:                   10:59:40