Multiple failed logins from powerchute

[Anonymous user]

Hi there,

I've been getting simultaneous failed logins from power chute to my vcenter however after re-inputting the user details i can see it logs in and logs out of vcentre without issue. Then a few minutes later it fails again. 

[BillP]

Hi,

What version on PowerChute are you running?

What is the version of vCenter?

Are there any entries in the VirtualivationFileStore.properties file that is in the PowerChute/group1 folder - directory? 

[Anonymous user]

Hi Bill,

Powerchute 4.1 Build 6428

vcentre 5.5.0 build 1378903

On 12/7/2016 3:25 PM, Bill said:

Are there any entries in the VirtualivationFileStore.properties file that is in the PowerChute/group1 folder - directory? 

Where would i find those folders/files on the appliance version ? 

[BillP]

Hi,

The file is in /opt/APC/PowerChute/group1

[Anonymous user]

Hi Bill,

The following was in the file as below:

#Sun Sep 18 18:52:06 UTC 2016
192.168.6.7_VMs=Exch-Svr.OBK.local,OBK-Sql,Share-Svr.OBK.local,OBK-TS.OBK.local
LOCK_192.168.6.7=false
192.168.6.4_VMs=OBK-DC02,OBK-DC01,OBK-vProxy,SQL-Svr.OBK.local,OBK-WebApp
LOCK_192.168.6.4=false

[BillP · Accepted solution]

Hi,

Stop the PowerChute service. The command is service PowerChute stop. Then edit the VirtualivationFileStore.properties file and remove all of the entries and save the empty/blank file. Once saved restart PowerChute. The command is service PowerChute start. 

To edit the file you can use VI editor or if not familiar with VI you can copy the file to a Windows system using WinSCP, Filezilla, or another ftp application and edit the file with Notepad or WordPad then copy it back.