Problem install Powerchute personal edition 3.0.2 on W10 X64

[BillP]

This question was originally posted by Hubert on APC forums on 8/18/2017

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Hello,

Trying to install the software on a fresh PC on Windows 10 X64 (I was using it on a Win7 X64 PC for years and everything was fine).

Install stops with an error (see attached image).

Is someone has an idea on how to handle this problem ?

I made some search on the net and was unable to find the same kind of problem.

Thank you in advance for your help on this topic.

[BillP]

This reply was originally posted by Vinay on APC forums on 8/21/2017

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Hi Hubert,

Please try to enable .NET framework 2 and 3.5 as per the procedure followed in the below link. Please let me know if it fixes the issue?

Link: https://docs.microsoft.com/en-us/dotnet/framework/install/dotnet-35-windows-10

Regards,

Vinay

[BillP]

This reply was originally posted by Hubert on APC forums on 8/22/2017

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Thank you for your answer.

I already check and have the good versions of .NET framework.

However the problem is solved, I succeeded to install the software without doing anything special ...

I just try to install PCPE from time to time and yesterday after some restart of the computer and a lot of install try out, the software just installed fine ...

Don't know the root cause of this.

So everything is OK for me now, I thank you for your help even if the problem as been solved by itself.

best regards.

Hubert

[BillP · Accepted solution]

This reply was originally posted by Vinay on APC forums on 8/23/2017

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Powerchute Personal Edition v3.0.2.

Link: http://www.apc.com/us/en/tools/download/download.cfm?sw_sku=SFPCPE302&software_id=AKRN-8R2KTH&family...