Power Chute And Intel 64 Bit

[howg_apc]

This was originally posted on APC forums on 2/2/2010

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I wanted to confirm or at least find out more about something.

I know that Power Chute, in the latest version, is compatible with Windows 7. However there is a pdf on the support section of the APC website (http://www.apcmedia.com/salestools/JNOE-7GSAQJ_R7_EN.pdf) that states that while it is supported in Windows 7 it is not supported on Intel 64 bit chips. At least that is my interpretation. I e-mailed tech support and they confirmed that this was in fact the case. More specifically, they stated that it has not been tested on the Intel 64 bit architecture but that it very well may work. In fact they said that I should go ahead and try it and see what happens.

Now, I am hoping that either I or the tech support person is misunderstanding something as it would seem entirely unreasonable to release the software as W7 compatible...but not necessarily on Intel chips. I am waiting to find this out for certain to decide about upgrading my APC UPS for a new W7 computer that is coming.

I was hoping that this might be cleared up by someone ion the know as it seems almost unbelievable that this would be the case (and that I would essentially be a beta tester). Help???

Thanks.

Howard

[howg_apc · Accepted solution]

This was originally posted on APC forums on 2/3/2010

---

I wanted to confirm or at least find out more about something.

I know that Power Chute, in the latest version, is compatible with Windows 7. However there is a pdf on the support section of the APC website (http://www.apcmedia.com/salestools/JNOE-7GSAQJ_R7_EN.pdf) that states that while it is supported in Windows 7 it is not supported on Intel 64 bit chips. At least that is my interpretation. I e-mailed tech support and they confirmed that this was in fact the case. More specifically, they stated that it has not been tested on the Intel 64 bit architecture but that it very well may work. In fact they said that I should go ahead and try it and see what happens.

Now, I am hoping that either I or the tech support person is misunderstanding something as it would seem entirely unreasonable to release the software as W7 compatible...but not necessarily on Intel chips. I am waiting to find this out for certain to decide about upgrading my APC UPS for a new W7 computer that is coming.

I was hoping that this might be cleared up by someone ion the know as it seems almost unbelievable that this would be the case (and that I would essentially be a beta tester). Help???

Thanks.

Howard