PCBE Agent 8.0 won't install??

[BillP]

Hello All,

I'm creating this thread as it seems none are closely aligned to my problem:

I'm attempting to install PCBE Agent 8.0 (Download Number SFPCBE800). So far, I can get as far as the installation of the 'Windows Agent'. Then it declares: 'Failed to Start APC PBE Agent service.

I can now access my UPS data online (unit is an older SU 1000, still going strong, thank-you), but nowhere are the familiar installation of the Agent/Server/Console. Does this application allow for just 'Plain-Jane' monitoring of my UPS at the host system level as did previous editions?? Is 8.0 an online activity only??

Running WinXP, SP3, 5.1. Need only the one node.

Just need to access the data from time to time, print some reports, etc. Power quality is a notorious issue out here in 'End-of-the-Earth', Oregon.


Have I provided enough data??

Thanks and warmest regards,
Gar

[Erasmus_apc · Accepted solution]

I have deleted the duplicate thread made in this Forum, as an FYI.

We can address your installation problem in this thread. Your post seems to be blank...can you try inputting some plaintext and try to clarify your installation issue?

I have noticed some of your prior posts on our forums have also been blank. You may want to try switching browsers or udpate your current browser.