Not Repsonse when I test the pre-shutdown command file

[Anonymous user]

I have PowerChute Business Edition 7.05 (Free version). I tried to configure the shutdown sequence and it is execute a batch file before it shutdown the OS during Power outage situation.

When I create a batch file, (simply "@START copy default.cmd d.cmd"), then select it and click the "TEST" button, it pops a message box asking me whether I want to execute the file, and I clicked YES. The message box disappears and the batch file appears to be never executed due to the fact that d.cmd wasn't created. However, when I execute the batch file by double-click on it, it excutes it and d.cmd is there.

Any hints on how to get the batch file executed?

[BillP · Accepted solution]

Hi,

[Take a look at this article on the knowledge base.|http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_faqid=7712]

Most commonly, I see the problem being that the interact with desktop option is not enabled as noted in the article above.

[This article also might help.|http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_faqid=1784] Even though it mentions PowerChute Plus, it has some items to check as well.

Hope this helps!