No UPS found

[Anonymous user]

Hi,

I have a 2x Smart-UPS X 3000 with both a AP9631 NMC.

the NMC's are reused from the old UPS's.

I've upgraded both NMC's to the latest firmware

Name:	sumx
Version:	v6.2.1

the UPS itself has the following firmware:

Firmware Revision:	UPS 07.4 (ID1003)
Manufacture Date:	04/11/2015

I assume the other one has the same firmware since it is also new.

On one UPS it works fine.

The other NMC reports No UPS found.

[voidstar_apc · Accepted solution]

Try rebooting the NMC. It can be done on the web interface under reset/reboot and in the CLI/Telnet/SSH interface as (I think) reboot.