Brand Logo
Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
close
  • Community Home
  • Forums
    • By Topic
    • By Topic
      EcoStruxure Building
      • Field Devices Forum
      • SmartConnector Forum
      EcoStruxure Power & Grid
      • Gateways and Energy Servers
      • Metering & Power Quality
      APC UPS, Critical Power, Cooling and Racks
      • APC UPS Data Center & Enterprise Solutions Forum
      • APC UPS for Home and Office Forum
      EcoStruxure IT
      • EcoStruxure IT forum
      Remote Operations
      • EcoStruxure Geo SCADA Expert Forum
      • Remote Operations Forum
      Industrial Automation
      • Alliance System Integrators Forum
      • AVEVA Plant SCADA Forum
      • CPG Expert Forum DACH
      • EcoStruxure Automation Expert / IEC 61499 Forum
      • Fabrika ve Makina Otomasyonu Çözümleri
      • Harmony Control Customization Forum
      • Industrial Edge Computing Forum
      • Industry Automation and Control Forum
      • Korea Industrial Automation Forum
      • Machine Automation Forum
      • Modicon PAC Forum
      • PLC Club Indonesia
      Schneider Electric Wiser
      • Schneider Electric Wiser Forum
      Power Distribution IEC
      • Eldistribution & Fastighetsautomation
      • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
      • Paneelbouw & Energie Distributie
      • Power Distribution and Digital
      • Solutions for Motor Management
      • Specifiers Club ZA Forum
      • Електропроектанти България
      Power Distribution NEMA
      • Power Monitoring and Energy Automation NAM
      Power Distribution Software
      • EcoStruxure Power Design Forum
      • LayoutFAST User Group Forum
      Light and Room Control
      • SpaceLogic C-Bus Forum
      Solutions for your Business
      • Solutions for your Business Forum
      Support
      • Ask the Community
  • Knowledge Center
    • Building Automation Knowledge Base
    • Geo SCADA Knowledge Base
    • Industrial Automation How-to videos
    • Digital E-books
    • Success Stories Corner
  • Events & Webinars
    • All Events
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Partner Success
    • Process Automation Talks
    • Technology Partners
  • Ideas
    • EcoStruxure Building
      • EcoStruxure Building Advisor Ideas
      Remote Operations
      • EcoStruxure Geo SCADA Expert Ideas
      • Remote Operations Devices Ideas
      Industrial Automation
      • Modicon Ideas & new features
  • Blogs
    • By Topic
    • By Topic
      EcoStruxure Power & Grid
      • Backstage Access Resources
      Remote Operations
      • Remote Operations Blog
      Industrial Automation
      • Industrie du Futur France
      • Industry 4.0 Blog
      Power Distribution NEMA
      • NEMA Power Foundations Blog
      Light and Room Control
      • KNX Blog
      Knowledge Center
      • Digital E-books
      • Geo SCADA Knowledge Base
      • Industrial Automation How-to videos
      • Success Stories Corner

NMC AP9617

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Communities
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
  • NMC AP9617
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
5022
voidstar_apc
Janeway voidstar_apc
195
Erasmus_apc
Sisko Erasmus_apc
111
TheNotoriousKMP_apc
Sisko TheNotoriousKMP_apc
108
View All
Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS Data Center & Enterprise Solutions Forum
Solved
BMF_apc
Crewman BMF_apc
Crewman

Posted: ‎2021-06-30 08:22 AM

0 Likes
5
380
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-06-30 08:22 AM

NMC AP9617

This was originally posted on APC forums on 3/26/2009


Has anybody else had any problems having configuring the AP9619 network management card - i have installed the APC Device IP configuration Wizard which recognises that there is an unconfigured card, i assign ip, subnet and default GW to the card and attempt to browse to the device. this fails everytime. If i run the APC network shutdown software, it too doesn't recognise that there is a network card that has has an address assigned to it.

if i run the config wizard again it will not find the netowrk card - i have to reset using the microswitch on the back of the card.

when i have attempted to config the card using the serial port, or hyperterm onto the card i receive nothing...

I have a rack mounted smart-UPS

p.s. i have installed 2 of these cards into similar UPS and always had issues with the wizard, it detects an unconfigured card, I assign IP, SN and GW but i am unable to browse to the device. The previous 2 configurations have eventually worked, i can't remember what i did to get the wizard, the network management card and the UPS configured correctly.

Labels
  • Labels:
  • UPS Management Devices & PowerChute Software
Reply
Share
  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
BMF_apc
Crewman BMF_apc
Crewman

Posted: ‎2021-06-30 08:22 AM

0 Likes
0
380
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-06-30 08:22 AM

This was originally posted on APC forums on 3/26/2009


yes i am using those port setting, yes i have pressed enter a number of times and i used the cable that came with the UPS...

See Answer In Context

Reply
Share
Replies 5
clchee_apc
Ensign clchee_apc
Ensign

Posted: ‎2021-06-30 08:22 AM

0 Likes
0
380
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-06-30 08:22 AM

This was originally posted on APC forums on 4/4/2009



Hi BMF



I've once encountered the similar issue as you did but I was at least able to communicate via serial.


what I did:



- Configure a basic subnet for PC. IP: 192.168.1.1 Subnet: 255.255.255.0
- Use IP Config Wizard to discover and configure an ip of same subnet (eg. 192.168.1.100)
- Login to NMC via HTTP and then change to your prefered IP.



I still prefer using serial. If you have complication with serial make sure no application is loking up your com port (eg. PowerChute)

Reply
Share
BMF_apc
Crewman BMF_apc
Crewman

Posted: ‎2021-06-30 08:22 AM

0 Likes
0
380
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-06-30 08:22 AM

This was originally posted on APC forums on 4/6/2009


I've hard reset the NMC using the microswitch, i then connected using hyper terminal, configuration was simple. i'd wanted to avoid doing this as it mean't attending site rather than completing config remotely

don't think i'll be using the wizard in a hurry...

Reply
Share
BMF_apc
Crewman BMF_apc
Crewman

Posted: ‎2021-06-30 08:22 AM

0 Likes
0
380
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-06-30 08:22 AM

This was originally posted on APC forums on 3/26/2009


thing that confuses me is that 3 out of 3 network cards i've installed have all had similar issues, IP configuration wizard only appears to do half a job?!

the previous 2 cards i've installed i've managed to fudge it using just the wizard and the network shutdown software, unfortunately on this occasion i can't get the NMC configured and also seem to be unable to connect using the serial connection...

Reply
Share
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-30 08:22 AM

0 Likes
0
380
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-06-30 08:22 AM

This reply was originally posted by Anonymous on APC forums on 3/26/2009


Hi:

What port settings are you using within HyperTerminal? Also what cable are you using?

You should be using either the 940-0024 or 940-1524 cables, and using port settings 2400/8/n/1/n. Once you've done this and connected through HyperTerminal, hit enter a few times and you should get a Username prompt. Here you can enter in the username of apc and password of apc and you should be able to access the card and change your network settings from there.

Let us know if you have trouble!

Thanks

Reply
Share
BMF_apc
Crewman BMF_apc
Crewman

Posted: ‎2021-06-30 08:22 AM

0 Likes
0
381
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
Share

Posted: ‎2021-06-30 08:22 AM

This was originally posted on APC forums on 3/26/2009


yes i am using those port setting, yes i have pressed enter a number of times and i used the cable that came with the UPS...

Reply
Share
Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

Additional options
You do not have permission to remove this product association.
 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account?Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2023 Schneider Electric, Inc