MGE Galaxy 300 - AP9630CH NMC

[Tafadzwa]

Hi All,

I have an MGE Galaxy 300 UPS with an AP9630CH NMC. I updated the firmware from v5.1.2 to v7.1.2 using the NMC Firmware Update Utility however the NMC is no longer displaying any UPS Data. Please advise on the correct Firmware to restore UPS Data Readings on the NMC.

Thank you!

[Teken]

This should be the correct resource link for your system:

https://www.apc.com/shop/hr/en/products/Network-Management-Card-v5-1-4-Firmware-Executable-for-MGE-G...

Please do confirm with APC Technical Support before moving forward in the NMC firmware update process. If the information resolves your issue please mark this as solved. 👍

[Tafadzwa]

Hi @Teken 

Thank you for your response.

Please check if you can download from your end. The Link is not working for me. See below:

Thank you!

[Tafadzwa · Accepted solution]

Hi @Teken 

Please ignore my previous response. I found a downloadable file:

https://www.apc.com/shop/hr/en/products/Network-Management-Card-v6-5-0-Firmware-Executable-for-MGE-G...

Thanks for your assistance.