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List of supported APC products for Powerchute Business and Personal editions?

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Posted: ‎2021-06-29 10:43 PM . Last Modified: ‎2024-03-12 01:11 AM

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Posted: ‎2021-06-29 10:43 PM . Last Modified: ‎2024-03-12 01:11 AM

List of supported APC products for Powerchute Business and Personal editions?

Hi,

I was wondering if there was a list of APC Smart and BackUPS models and what version of Powerchute BE or Personal editions they're supported by?

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Posted: ‎2021-06-29 10:44 PM . Last Modified: ‎2024-03-12 01:11 AM

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Posted: ‎2021-06-29 10:44 PM . Last Modified: ‎2024-03-12 01:11 AM

Thank You!

See Answer In Context

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Posted: ‎2021-06-29 10:44 PM . Last Modified: ‎2024-03-12 01:11 AM

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Posted: ‎2021-06-29 10:44 PM . Last Modified: ‎2024-03-12 01:11 AM

Hi,

Smart-UPS are compatible with PowerChute Business Edition. Back-UPS are compatible with PowerChute Personal Edition. The only exceptions would be for very old units. Some older Back-UPS that have a serial port for communications instead of a USB port will use PowerChute Plus. There are also some old Smart-UPS that would be compatible with PowerChute Plus. PowerChute Plus was discontinued in 2002 for most OS. There were a few Unix OS that PowerChute Plus remained active shipping for until 2005. PowerChute Plus is no longer supported by APC by Schneider Electric. 

There are also a few Back-UPS that do not ship with communication ports and those are not compatible with any PowerChute. An example is the BE350G. 

NOTE: Many Back-UPS have a RJ45 data line port that is designed to work with APC cable 940-0127 That cable is USB on one end and RJ45 on the other. The USB side is what is connected to the computer. PCMC6fVCMuPJ6fH47TgNTw%3D%3D.pngPCMC6fVCMuPJ6fH47TgNTw%3D%3D.png

All Smart-UPS since the release of the Smart-UPS SUA model family support both USB and Serial communications with PowerChute Business Edition. The cables are listed in FAQ FA163632

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Posted: ‎2021-06-29 10:44 PM . Last Modified: ‎2024-03-12 01:11 AM

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Posted: ‎2021-06-29 10:44 PM . Last Modified: ‎2024-03-12 01:11 AM

Hi,

We are from SPAIN and we need some UPS for our computers. We have chosen 4 S.A.I. APC BACK-UPS BX700 700VA 390W, one of them used by our Windows server 2012.

¿Can we use auto shutdown feature in this OS?

The other three will work on Windows 10 so we assume that with Personal Edition we will be able to shutdown our computers properly.

Thanks.

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Posted: ‎2021-06-29 10:44 PM . Last Modified: ‎2024-03-12 01:11 AM

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Posted: ‎2021-06-29 10:44 PM . Last Modified: ‎2024-03-12 01:11 AM

Hi,

You can use the native shutdown option that are included in the OS. See Schneider Electric FAQ FA159653.

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Posted: ‎2021-06-29 10:44 PM . Last Modified: ‎2024-03-12 01:11 AM

Thank You!

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