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APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
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Posted: 2021-06-28 11:39 PM
This was originally posted on APC forums on 2/3/2010
Smart-UPS 3000 RM is connected via serial cable with server with PowerChute Business Edition installed (Version: 8.0.1.609)
web console works fine, the UPS is configurable
but when i try to add this UPS to InfraStruXure Manager server it says "Unrecognized device", i double checked SNMP settings and they are totally same as in other server with another Smart-UPS 3000 RM UPS attached to it (with the same Firmware Revision)
what am i doing wrong? thanks
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Posted: 2021-06-28 11:39 PM
This reply was originally posted by Angela on APC forums on 2/9/2010
[I think these are the steps you need to go through to get that working...|http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_faqid=2789]
hope that helps
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Posted: 2021-06-28 11:39 PM
This was originally posted on APC forums on 2/4/2010
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Posted: 2021-06-28 11:39 PM
This reply was originally posted by Laurie on APC forums on 2/4/2010
I guess I'm just confused because I've never heard of this kind of configuration. The devices you add to ISX Manager are generally those with network management cards installed so they have their own SNMP configuration & IP addresses. I've never heard of anyone trying to add a server IP, since the ISX Manager only works with APC devices.
PowerChute Business Edition doesn't have a place to enter/configure/find SNMP settings so I'm not sure where you're trying to tell the ISX Manager to get traps from...
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Posted: 2021-06-28 11:39 PM
This reply was originally posted by Laurie on APC forums on 2/4/2010
Do you have the deluxe version of PCBE, and that's the server you mean (in terms of PCBE server, console, agent)? I was thinking you meant a physical computer as a server.
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Posted: 2021-06-28 11:39 PM
This was originally posted on APC forums on 2/8/2010
windows server (and even XP i guess) has SNMP service in it 😃
i've managed to connect UPS to another server, works fine, so the problem is kind of solved now
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Posted: 2021-06-28 11:39 PM
This reply was originally posted by Angela on APC forums on 2/9/2010
[I think these are the steps you need to go through to get that working...|http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_faqid=2789]
hope that helps
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Posted: 2021-06-28 11:39 PM
This was originally posted on APC forums on 2/9/2010
"The SNMP agent MUST be properly installed and configured PRIOR to the installation of PowerChute Plus/PowerChute Business Edition."
thats the answer, thank you 😃
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Posted: 2021-06-28 11:39 PM
This was originally posted on APC forums on 2/3/2010
Smart-UPS 3000 RM is connected via serial cable with server with PowerChute Business Edition installed (Version: 8.0.1.609)
web console works fine, the UPS is configurable
but when i try to add this UPS to InfraStruXure Manager server it says "Unrecognized device", i double checked SNMP settings and they are totally same as in other server with another Smart-UPS 3000 RM UPS attached to it (with the same Firmware Revision)
what am i doing wrong? thanks
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