How to clear the "At least one faulty battery exists" alarm

[Anonymous user]

I replaced the battery on our Smart-UPS 750 but the "At least one faulty battery exists" alarm still shows.  How do I clear the alarm on our network management card?  Thanks.

[BillP]

Hi,

Run a self-test. That should clear the alarm assuming the self-test passes.

[Anonymous user]

I initiated a UPS Alarm Test and the Self-Test results say:  In progress via Aborted due to management device on April 12, 2016. 

How can I get it to complete the test? 

[BillP · Accepted solution]

Hi,

Follow the instructions in Knowledge Base document FA156611 to reset the Smart-UPS.