How do I clear an overvoltage alarm

[Anonymous user]

My SmartUPS 1500 is sending an error of "Enabled AVR Trim; high incoming voltage" When I log into the UPS, it has a warning of Overvoltage.

I'm not anywhere near the thing right now, but it's sending me alerts ever 2 minutes. I did a self test which cleared the error momentarily, but it's back again.

Sorry if this is a dumb question, but I'm new to this.

Thanks

[BillP · Accepted solution]

hi,

AVR Trim means that you have high incoming voltage so you'd probably want to check that issue out and see why the voltage is so high.

Are you using a network management card or powerchute business edition? Depending on what you are using, you can disable the notifications different ways.