How can I view existing Notification Settings?

[Anonymous user]

Hi,

We're just setting up our NMC system and I'm working on getting email notifications working.  We have two email addresses that we want to get emails.  One that should get emails for Warning & Critical events and one that should only get Critical Events.

I went to Config|Notification|Email|Recipients and added both email addresses into the system.

I then went to Config|Notification|Event Actions|By Group and checked All Warning & All Critical and chose the email address to get both.

However, I now can't see how I can view the existing setup to confirm I picked the right options.  Is there some way to view this information?  If I select just Warning and pick the first email and then select just Critical and pick both emails, how can I then see what's going to happen the next time an event comes in?

Thanks.

[Anonymous user]

So what is the best way to set things up so that Warning alerts can go to Email Address 1 and Critical alerts can go to Email Address 1 and Email Address 2?  Assuming that's possible...

[Anonymous user]

Hi,

I used the steps above and did Informational, Critical, et and set them all to Disable email.  However, we're still getting emails sent.  Every week when the Self Test goes off, it's sending an email to our pager alert emails which is causing people's pagers to go off.

I've gone in multiple times and selected informational, Checked al lthe email boxes, and chose Disable but it's still sending the emails.

Any other ideas how we can clear everything out?

[BillP · Accepted solution]

Hi again,

If self test passed is the only event you're still getting, then please review this knowledge base specific to that scenario: http://www.apc.com/us/en/faqs/FA156104

If there are other events you're still getting beyond self test passed that you do not expect, then the disable all email option should be working and I'd have to see the config.ini file from the management card. But, I have a feeling all other events are off and you just need to refer to the knowledge base about configuring clearing events I linked to earlier in this post.