How can I adjust the number of battery packs on a Smart-UPS XL?

[Anonymous user]

Hello, May i know if i have a external battery pack...
how to I calculate how many battery pack I have?
Because SUA48RMXLBP3U got 2 battery inside and I also have the 3000 XL
is it total 3 battery pack i have?

Another question, i follow the instruction from below website
http://nam-en.apc.com/app/answers/detail/a_id/63
and try to configure the APC understand how many external battery pack i have, but I fail to do so...

For the information, I have NMC with me...

Hope someone can assist me on that...

Thanks..

[BillP]

That is good to hear. How about the battery pack count? Are you all set as well?

[BillP]

Hi WCPon,

Let me also give you another knowledge base article that you can use to help you out. [Adding External Batteries to an SU, SUM, SURT, or SUA series Smart-UPS|http://nam-en.apc.com/app/answers/detail/a_id/11060/kw/battery%20packs]. The SUA48RMXLBP3U is counted as 1 and for your UPS the internal battery is not counted.

[Anonymous user]

Hi... thanks for your information...

i did connected through the NMC, and I connected it through terminal..
after I connected,
Its asked for username password, i put username = apc and password = apc,
then it is pop up something like that...

American Power Conversion Network Management Card AOS v5.0.3
(c) Copyright 2009 All Rights Reserved Smart-UPS & Matrix-UPS APP v5.0.3
-------------------------------------------------------------------------------
Name : XXXX Date : 11-Aug-10
Contact : Unknown Time : 09:20:52
Location : XXXX User : Administrator
Up Time : 1 Day 14 Hours 40 Minutes Stat : P+ N+ A+

apc>
apc>?

Network Management Card Commands:
---------------------------------------------------------------------------
? about alarmcount boot cd date
delete dir eventlog exit format ftp
help ping portspeed prompt quit radius
reboot resetToDef system tcpip user web
xferINI xferStatus

Device Commands:
---------------------------------------------------------------------------
ups

I do not know where to configure the external battery pack..
May I know how can I get to configure my external battery pack?

besides that, the SUA48RMXLBP3U, inside got two battery... it is not count as 2 external battery pack?

[Anonymous user]

thanks for your help.. I very appreciate it.
Now i follow your instruction and do the upgrade for the NMC2
I'm facing the error below,

Starting Upgrade 08/12/10: 09:46:37
-----------------
08/12/10: 09:46:37 172.20.xxxxx: Testing device connection
08/12/10: 09:46:37 172.20.xxxxx: Device connection passed
08/12/10: 09:46:38 172.20.xxxxx: Testing FTP Log-in
08/12/10: 09:46:40 172.20.xxxxx: FTP Log-in passed
08/12/10: 09:46:41 172.20.xxxxx: Saving data file
08/12/10: 09:47:40 172.20.xxxxx: Information --> Unable to verify previous version
08/12/10: 09:47:40 172.20.xxxxx: Saving event & configuration files
08/12/10: 09:50:20 172.20.xxxxx: Transferring Boot-Monitor
08/12/10: 09:51:36 172.20.xxxxx: ERROR --> Boot-Monitor transfer failed

May I know what happen?

[BillP]

Have you tried manually updating the firmware using the FTP procedure? Where you able to access the card after getting that error?

[Anonymous user]

hi..
yup.. finally it is done for the upgrade...
Thanks for your help... 🙂

[Anonymous user]

Yes... now i set as count 1 ~
correct ?

[Anonymous user]

Thanks for your help...

[BillP]

You're welcome.

[BillP]

Yes, please set it to 1.

[Anonymous user · Accepted solution]

Hello, May i know if i have a external battery pack...
how to I calculate how many battery pack I have?
Because SUA48RMXLBP3U got 2 battery inside and I also have the 3000 XL
is it total 3 battery pack i have?

Another question, i follow the instruction from below website
http://nam-en.apc.com/app/answers/detail/a_id/63
and try to configure the APC understand how many external battery pack i have, but I fail to do so...

For the information, I have NMC with me...

Hope someone can assist me on that...

Thanks..