Factory reset AP9617...

Anonymous user · ‎2021-06-28

Hello,

I’ve a used AP9617 and for the last 2 weeks I'm desperately trying to connect to it…

After reading here about limited functionality of the ‘reset’ button on AP9617,

I bought CrossOver Adapter and was able to find AP9617 IP address.

The IP address is pingable but I can’t get to the web page. I always get ‘The connection has timed out’

K8ZYutImIzCZdJchS9p4lQ%3D%3D&Rest-Api-Key=d3Bhc3F1aWw6NjM3MzU2MWEtNzYzMC00OTc5LTkyMTAtOTJjYTU0NGEwZWFl.png

l4UFqS%2FNFioJgyuUIq5atQ%3D%3D&Rest-Api-Key=d3Bhc3F1aWw6NjM3MzU2MWEtNzYzMC00OTc5LTkyMTAtOTJjYTU0NGEwZWFl.png

wNFHUtyL1EXobgKdCBtHvA%3D%3D&Rest-Api-Key=d3Bhc3F1aWw6NjM3MzU2MWEtNzYzMC00OTc5LTkyMTAtOTJjYTU0NGEwZWFl.png

P.S. I'm using this NMC card in SUA1000

BillP · ‎2021-06-28

Hi Alex,

If you read the article it describes how to use the console port to by pass the password, you don't need access to the settings. Then once the password is reset you can change any other settings via the CLI.

-Gavan

See Answer In Context

BillP · ‎2021-06-28

Hi Alex,

Try following the procedure for the NMC1 in the link below:

https://www.apc.com/us/en/faqs/FA156075/

-Gavan

Anonymous user · ‎2021-06-28

Gavan, thank you for the help, but i'm not sure how that procedure helps if i can't get to the settings...

BillP · ‎2021-06-28

Hi Alex,

If you read the article it describes how to use the console port to by pass the password, you don't need access to the settings. Then once the password is reset you can change any other settings via the CLI.

-Gavan