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Posted: 2021-07-0112:41 AM
This reply was originally posted by Chris on APC forums on 9/29/2011
What is the model # of the "Back-UPS VS 500 Broadband" ? Based on what I can tell, it's a BF500BB. This unit doesn't work with powerchute business edition. This unit will only work with powerchute personal edition. Either way, one computer/server cannot communicate with two UPS' using our software. Your smart ups unit has an option for a network management card that will allow you to manage the UPS over the network.