Clear lost communications

[Anonymous user]

Hello,

I am using Smart-UPS RT 6000 XL I have removed the temperature sensor. Now I have alarm "lost communication" which I want to clear (of course without any effect of UPS outputs) for this I need of your help!

Thank you in advance!!!

[BillP]

You can warm reboot the network management card interface (which does not affect the UPS output power). Go to Control->Network->reset/reboot and select restart management interface and then apply and carry out that action and the alarm should clear. There is an option in there to Reset Only: "Lost Environmental Communication Alarms" but I think there was a bug with it not working in certain firmware versions. You can try that first if you want if not, restart the management interface to clear it for sure.

[Anonymous user · Accepted solution]

I made restart on the management card and now all it is fine.
Thanks.